Frequently Asked Questions (FAQs) – Nuevo Emporium

𝟏. 𝐖𝐡𝐚𝐭 𝐝𝐨𝐞𝐬 𝐍𝐮𝐞𝐯𝐨 𝐄𝐦𝐩𝐨𝐫𝐢𝐮𝐦 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐳𝐞 𝐢𝐧? We specialize in premium corporate gifting, including customized gift hampers, tech kits, festive boxes, and personalized business gifts for employees, clients, and partners. 𝟐. 𝐃𝐨 𝐲𝐨𝐮 𝐨𝐟𝐟𝐞𝐫 𝐩𝐞𝐫𝐬𝐨𝐧𝐚𝐥𝐢𝐳𝐞𝐝 𝐨𝐫 𝐛𝐫𝐚𝐧𝐝𝐞𝐝 𝐠𝐢𝐟𝐭𝐬? Yes! We provide fully customized gifting options — including your company logo, name, colors, and packaging — on select products and boxes. 𝟑. 𝐈𝐬 𝐭𝐡𝐞𝐫𝐞 𝐚 𝐦𝐢𝐧𝐢𝐦𝐮𝐦 𝐨𝐫𝐝𝐞𝐫 𝐪𝐮𝐚𝐧𝐭𝐢𝐭𝐲 (𝐌𝐎𝐐)? MOQ depends on the type of gift. For bulk gifting (e.g., Diwali hampers, onboarding kits), MOQ typically starts at 10 to 25 units. For smaller batches or custom orders, contact our team. 𝟒. 𝐂𝐚𝐧 𝐈 𝐜𝐫𝐞𝐚𝐭𝐞 𝐦𝐲 𝐨𝐰𝐧 𝐜𝐮𝐬𝐭𝐨𝐦 𝐠𝐢𝐟𝐭 𝐡𝐚𝐦𝐩𝐞𝐫? Absolutely! We offer curated and fully customizable hampers based on your budget, theme, or recipient type (employee, client, executive, etc.). 𝟓. 𝐃𝐨 𝐲𝐨𝐮 𝐩𝐫𝐨𝐯𝐢𝐝𝐞 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐚𝐜𝐫𝐨𝐬𝐬 𝐈𝐧𝐝𝐢𝐚? Yes, we offer PAN India delivery through reliable logistics partners. For bulk orders, we can also arrange multi-location dispatch to different addresses. 𝟔. 𝐇𝐨𝐰 𝐦𝐮𝐜𝐡 𝐭𝐢𝐦𝐞 𝐝𝐨 𝐲𝐨𝐮 𝐧𝐞𝐞𝐝 𝐭𝐨 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐚𝐧 𝐨𝐫𝐝𝐞𝐫? ● For standard hampers: 3–5 business days ●For customized orders: 7–10 business days (depending on branding and quantity) Urgent deliveries may be arranged on request. 𝟕. 𝐖𝐡𝐚𝐭 𝐩𝐚𝐲𝐦𝐞𝐧𝐭 𝐦𝐞𝐭𝐡𝐨𝐝𝐬 𝐝𝐨 𝐲𝐨𝐮 𝐚𝐜𝐜𝐞𝐩𝐭? We accept: ● UPI / Bank Transfer ● Credit/Debit Cards ● Company Purchase Orders (for registered corporate clients) 𝟖. 𝐂𝐚𝐧 𝐈 𝐬𝐞𝐞 𝐬𝐚𝐦𝐩𝐥𝐞𝐬 𝐛𝐞𝐟𝐨𝐫𝐞 𝐩𝐥𝐚𝐜𝐢𝐧𝐠 𝐚 𝐛𝐮𝐥𝐤 𝐨𝐫𝐝𝐞𝐫? Yes, we can share digital previews, photos, or sample hampers before finalizing your order. Charges may apply for physical samples. 𝟗. 𝐃𝐨 𝐲𝐨𝐮 𝐨𝐟𝐟𝐞𝐫 𝐠𝐢𝐟𝐭 𝐢𝐝𝐞𝐚𝐬 𝐟𝐨𝐫 𝐬𝐩𝐞𝐜𝐢𝐟𝐢𝐜 𝐨𝐜𝐜𝐚𝐬𝐢𝐨𝐧𝐬 𝐨𝐫 𝐛𝐮𝐝𝐠𝐞𝐭𝐬? Yes! Whether it’s Diwali, Employee Appreciation Day, Onboarding, or Retirement, we help you choose the best-fit gifts across various price ranges. 𝟏𝟎. 𝐖𝐡𝐚𝐭 𝐢𝐬 𝐲𝐨𝐮𝐫 𝐫𝐞𝐟𝐮𝐧𝐝 𝐨𝐫 𝐫𝐞𝐭𝐮𝐫𝐧 𝐩𝐨𝐥𝐢𝐜𝐲? We offer replacements or refunds in case of damaged, defective, or incorrect products. Please report issues within 48 hours of delivery. Personalized products are non-refundable. 𝐒𝐭𝐢𝐥𝐥 𝐡𝐚𝐯𝐞 𝐪𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬? Reach out to us on WhatsApp +91 8080808964 or email corporate@nuevoeporium.com.